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LEGAL

Privacy Policy

Effective date: March 1, 2025

Shiv Software Experts ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We collect information you provide directly to us and data generated through your use of our website and services.

Personal Information

  • Full name, email address, and phone number
  • Postal address and company name
  • Employment details submitted through job applications
  • Account credentials when you register with us

Non-Personal Information

  • IP address, browser type, and operating system
  • Pages visited, referral source, and time spent on pages
  • Device identifiers and diagnostic data
  • Aggregated analytics data collected via cookies

2. How We Use Your Information

The information we collect is used solely to deliver and improve our services. Specifically, we use it to:

  • Provide, operate, and maintain our services and website
  • Respond to inquiries, support requests, and job applications
  • Send relevant updates, newsletters, and service communications
  • Analyze usage patterns to improve website performance and content
  • Comply with legal obligations and enforce our agreements
  • Prevent fraudulent activity and ensure platform security

3. Sharing Your Information

Shiv Software Experts does not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:

  • Service Providers: Trusted vendors who assist in operating our website (e.g., hosting, analytics) under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

Phone numbers collected are used strictly for internal communication purposes and are never shared with third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings across visits
  • Understand how visitors interact with our pages
  • Measure the effectiveness of our content and campaigns

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of some parts of our website.

5. Data Security

We implement appropriate technical and organizational measures — including encryption, access controls, and secure server environments — to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a confirmed data breach.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Data Portability: Receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at contact@shivsoftexperts.com. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites, tools, or services. These links are provided for your convenience only. Shiv Software Experts has no control over the content, privacy practices, or policies of external sites and accepts no responsibility or liability for them. We encourage you to review the privacy policy of any third-party site you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take prompt steps to delete that information from our records. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

USA HEADQUARTERS
The Hallmark Building,
13873 Park Center Road, Suite 001,
Herndon, Virginia 20171
INDIA OFFICE
Vasavi's MPM Grand, Suite #1319,
Ameerpet, Hyderabad,
Telangana 500073

By using our website and services, you agree to the terms of this Privacy Policy.

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